Less admin. More care.
An AI care team assistant that offloads repetitive admin, compliance and clinical tasks in Australian home aged care.
Purpose-built for Australian home aged care Customisable, human-like AI voices featuring Australian accents operate as virtual members of your care teams, helping them address key admin, compliance, and clinical bottle necks.
Reduce contact centre costs by 75-90% Our pre-built customisable call Applications, co-designed with home care experts, automate high-volume admin and compliance tasks to deliver a 4:1 to 10:1 return on investment.
Integrate with your existing software
Zuji is designed to be reliably and securely connected with your existing care management (and CRM) platforms. This reduces data silos and mitigates training burden.
Listening is believing
Zuji streamlines the adoption of conversational AI into your care operations. Our customisable, pre-built call Applications make it easy to get started, with carefully designed use cases developed to address your home care operational needs.
Don’t take our word for it, listen to some of our most requested pre-built call Applications yourself…
Care Plan
Initiation
COMPLIANCE
A long-form, 15 minute call that automatically collates detailed client information into a regulator-ready draft care plan, ready for care team review.
from ~A$4.50 per
draft care plan*
Care Visit ETA Update
ADMIN
A short, routine call to update clients on the late arrival of care staff that also supports rescheduling and care team escalations.
from ~A$0.68 per
documented update*
Satisfaction
Survey
COMPLIANCE
A long-form anonymous call that collects and collates phone-based survey data into an automatically analysed and summarised in a report.
from ~A$4.40 per
analysed survey*
Weather
Alert
SAFETY
A short outbound notification designed to be sent at short notice alerting clients to weather events, briefing them on how to remain safe.
from ~A$0.42 per
documented alert*
Medication
Reminder
CLINICAL / MULTILINGUAL
A regular reminder call for clients who need assistance remembering their regular medications includes documentation and escalations.
from ~A$0.47 per
documented reminder*
*see Pricing for details
How Zuji works
Zuji works through a simple four-step process. Simply upload the first names and contact numbers of the clients you wish to contact, click “Add” to add the contacts to the call queue, and Zuji handles the rest.
All calls are recorded and then immediately transcribed and analysed. Emails and SMSs can be configured to address your unique requirements. You control the AI’s scripts, language, accent, tone, actions and escalations to align with your own policies and procedures. Learn more…
Intuitive, value-based pricing
Zuji lets you get started for as little as $100. Our easy to understand no-lock-in, month-to-month, usage-based pricing supports flexible exploration of Zuji’s capabilities without any large upfront costs. As your usage expands, Zuji grows with you, giving you access to lower call costs. Learn more…
Integrate with existing software
Zuji has been designed to integrate with your existing care and customer relationship platforms allowing you to manage your calls directly from within your existing software. Learn more…
Data safely stored in Australia
Zuji is designed from the ground up specifically for Australian home aged care providers with all data stored in Australian-based data centres. Zuji employs enterprise-grade end-to-end data encryption to mitigate unauthorised access. Learn more…